At VideoSilenceRemover.com, we strive to provide the best possible experience for our users. We understand that sometimes, our product may not meet your expectations or you may need to cancel your subscription for various reasons. To accommodate such instances, we have created the following cancellation and refund policy:

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Cancellation of Subscription

Users may cancel their subscription at any time by accessing their account settings on our website or by contacting our customer support team via email at support@videosilenceremover.com. Once we receive your cancellation request, we will promptly process it and cease any further billing.

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Please note that canceling your subscription will not result in a refund for any unused portion of your subscription term. After cancellation, you will continue to have access to the Video Silence Remover features until the end of your current billing cycle.

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Refund Policy

We offer a 7-day money-back guarantee for new users. If you are not satisfied with our product, you can request a full refund within 7 days of your initial purchase. To be eligible for a refund, please contact our customer support team at support@videosilenceremover.com and provide the following information:

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Your full name
Email address used for registration
Date of purchase

Refunds will be processed within 7 business days from the date we receive your refund request. Please note that refunds will only be issued to the original payment method used during the purchase.

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Exceptions

We reserve the right to refuse refund requests under the following circumstances:

If the user has violated our Terms of Service or engaged in any fraudulent activity.
If the user has previously requested and received a refund for the same product.
If more than 7 days have passed since the initial purchase.

Contact Us

If you have any questions or concerns regarding our cancellation and refund policy, please do not hesitate to contact our customer support team at support@videosilenceremover.com. We are always happy to assist you and address any concerns you may have.

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By using VideoSilenceRemover.com and purchasing our product, you agree to comply with and be bound by this cancellation and refund policy. We reserve the right to update or modify this policy at any time without prior notice. Any changes to the policy will be posted on our website, and it is the user's responsibility to review the policy periodically to stay informed about any updates.